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Diversity
Awareness Month
Diversity Series User Friendly Programs
Every Diversity Program Deserves Customization
Forget about high levels of theory, academic
jargon and unrealistic
management techniques. Caroles custom designed diversity
programs offer you the most practical, results-oriented
sessions that your organization has ever seen. Carole has
crisscrossed the country, working with thousands of individuals
to help them enhance their opportunities while minimizing
their diversity challenges. Your organization can become
the beneficiary of more than 25 years of Caroles diversity
management and leadership experience. Carole makes sure
that every person is included in her message, and she that
offers encouragement and real solutions that can be applied
soon after the program has ended.
Interactive Learning
Caroles programs are highly interactive
to ensure that every person
experiences some level of growth and development. Your staff,
managers, members or program participants will feel more
confident about themselves as they are better equipped to
understand their personal role in the diversity equation.
They will leave each session with actual diversity skills
that they can use immediately!
Winning Combination
Carole partners with YOU to ensure that
she delivers exactly what you expect. With a winning combination
of humor, history, real diversity stories, and communication
builders Caroles programs stand apart from all the
rest!

Click on the category that most closely meets your needs:
- Different Worlds Same Space
- Leadership Legacies for Diversity
- Diversity and New Customer
Service: Who needs it??
- 21st Century Diversity
- Conquering The Digital Divide
Through Diversity
- Habit-Forming Diversity Dynamics
Looking for that topic not listed? Contact
Carole and find out how your program can be specially
designed to fit your audience
Want to learn more about Diversity NOW? Click on Diversity
Awareness Month
Different
Worlds Same Space
This hands on 101 session begins with
the similarities and differences of people, while advancing
to more complex subjects including perception, prejudice,
communication building blocks and the every popular "What
Can One Person Do To Practice Diversity Both On And Off
the Job?" Personalized diversity stories are included
to help humanize the topic by engaging each attendee in
understanding why they count in the diversity movement.
Historical concepts are included to help each person understand
why diversity is a centuries-old topic. Key concepts are
clarified including commonly discussed diversity categories.
Next step action planning makes this session the perfect
keynote, workshop or training program for your audience.
Leadership Legacies
For Diversity
Organizations are dead in the water without
the guts of a strong leader who will make a solid commitment
to diversity. This session explores the successful "best
practices" in use today that have transformed diversity
initiatives from merely lip service to models of excellence
in large and small organizations throughout the world. The
risks and rewards of good leadership form the backbone of
the why diversity must have a champion to drive the message
home to each and every manager, staff member, employee,
chapter member or customer.
Diversity and
New Customer Service?
Who needs it??
Smart companies think on their feet and
roll out the red carpet to every single customer who comes
their way. This session will teach sales professionals how
to provide exceptional customer service that will turn the
most skeptical person into a dedicated customer, delivering
brand loyalty to your company for years to come. Stop ignoring
market segments that you barely know anything about, and
transform your sales force into deal-makers who understand,
manage, and embrace a worldwide diverse clientele.
21st Century Diversity
Workforce 2000 is here to stay, and this
highly interactive session navigates through the new opportunities
available to enhance your organizations productivity
through diversity. Learn how the Internet can become the
single biggest factor to advancing your companys diversity
position. Understand how transformational rethinking will
shape the next 25 years of your organizations growth
and development. Find out how change can revolutionize the
way your staff reacts to diversity trends in the future.
Conquering
The Digital Divide Through Diversity
The new millennium is quickly separating
people into two camps: the technical champions and the electronic
laggers. The success of your corporation, trade association
or community group will depend largely on how many people
either adapt to the Internet Revolution or run away from
it. This session will also explore the economic barriers
that increasingly are making it difficult for the average
American to fully embrace the digital age. Learn how new
diversity opportunities must be employed throughout the
country to ensure that the Digital Age will be accessible
for all.
Habit-Forming
Diversity Dynamics
Just what youve been waiting for!
More than 50 proven techniques to make diversity work in
your company, organization, trade association, faith based
organization or community group. From postage stamps to
multi-year collaborations, this fast paced, results-oriented
session is guaranteed to send attendees back to work with
a personal plan of action. Based on years of Caroles
diversity programs presented around the country, this session
highlights the most effective ways to make diversity work
within large and small organizations. Idea after idea will
be presented, making this program a must attend for all
of those persons who have already been to more than enough
diversity training programs. Perfect for the "been
there, done that crowd."
Looking for that topic not listed? Contact
Carole and find out how your program can be specially
designed to fit your audience
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